Key Research Findings
01
These antiquated solutions had to be reworked.
Many of these solutions persisted only because of their familiarity. The old management was not as concerned with efficiency as the new management is.
02
I will maximize functionality and minimize complexity.
The new solutions implemented need to be a happy middle ground between the most efficient and the most familiar. The new tenant’s ability to adapt to solutions was relatively small because of their age.
03
My designs need to be efficient and friendly.
The new management wanted to develop a relationship with the tenants and developing better solutions to how things were run was a large point in their plan.